Ms. Priyanka Mali, a student of Govt. Law College (GLC), Mumbai did not get her missing answer sheets of two subjects, viz., Contract II and Land Laws, when she applied for revaluation to Mumbai University after her Semester IV exams in May 2017, in which she had been declared ‘failed’. Her repeated written and verbal representations failed to evoke any favourable response from the varsity. Finally, she approached PCGT. The PCGT promptly filed an RTI application referring her letters addressed to the varsity and seeking to know status of action taken on the same and the response time of the varsity to such representations. Soon the PIO (an Officiating Deputy Registrar of the varsity) sent photo copies of all the missing answer sheets of the student/applicant sent by e-mail to her through her college and also by post.